Help with Armorsmith!

FalseShepherd

Member
Not sure if this is exactly the right place to post, but its my best guess. I have spent an ungodly amount of time building my Armorsmith model and getting the sizing right. Now when I try to open the file, it gets to 50% and crashes. It would REALLY suck to have to redo all of it. I have checked TheArmoredGarage issues page, and not gotten any help.

My computer is up to date and everything seems to be in order.

Can anyone help me?
 

Coreforge

Member
Your models might also be too high resolution. How many polygons do they have? Also, if you look in Taskmanager assuming you use windows, is the Ram usage climbing until it crashes?
 

FalseShepherd

Member
I tried turning off and on again a couple of ways and a couple of times. No luck. I have no clue how many polygons they have - they are just the patterns from the armory so I don't think they are exceptionally hi res. All I know is that it worked with no problem for like 2 months. I think that last week was the last time I used it successfully for my ODST armor, and now it wont open. I did manage to get a screenshot just before the program crashed.
Annotation 2020-07-06 220500.jpg

Based on that, it looks like the GPU gets maxed out. Which I get, except that it worked not that long ago and I haven't made any changes to it (mostly bc I haven't been able to open it). Assuming that's the problem, anyone have an idea of how to fix it?
 

MoeSizzlac

Well-Known Member
I tried turning off and on again a couple of ways and a couple of times. No luck. I have no clue how many polygons they have - they are just the patterns from the armory so I don't think they are exceptionally hi res. All I know is that it worked with no problem for like 2 months. I think that last week was the last time I used it successfully for my ODST armor, and now it wont open. I did manage to get a screenshot just before the program crashed.
View attachment 292661

Based on that, it looks like the GPU gets maxed out. Which I get, except that it worked not that long ago and I haven't made any changes to it (mostly bc I haven't been able to open it). Assuming that's the problem, anyone have an idea of how to fix it?

I have no idea how to specifically fix your issue but I would start with the following:

Option A) Do you have a single gpu or both a standalone gpu and an on board card like below?

1594126396969.png


When I had Blender opening up using Nvidia, I found it more lagging than when I opened it up using the on-board Intel one. If you have 2, maybe try assigning the program to open with the other one.


Option B) Find out where your save file is that you created and want to keep,
1) make a backup of it somewhere you can find.
2) uninstall armorsmith
3) run a CCleaner on your registry at least twice in a row (or until it stops detecting anything)
4) restart computer
5) reinstall armorsmith
 

FalseShepherd

Member
I have no idea how to specifically fix your issue but I would start with the following:

Option A) Do you have a single gpu or both a standalone gpu and an on board card like below?

View attachment 292667

When I had Blender opening up using Nvidia, I found it more lagging than when I opened it up using the on-board Intel one. If you have 2, maybe try assigning the program to open with the other one.


Option B) Find out where your save file is that you created and want to keep,
1) make a backup of it somewhere you can find.
2) uninstall armorsmith
3) run a CCleaner on your registry at least twice in a row (or until it stops detecting anything)
4) restart computer
5) reinstall armorsmith


Well, I'm running it on my laptop and it's not a gaming laptop. I would assume it only has the onboard GPU. I tried option B twice to no avail. I guess its just too comlicated. I just don't understand why it worked like a week ago and wont load now...
 

Coreforge

Member
i can't really look this up as I don't have Armorsmith, but I'd assume it saves crashlogs or just logs that might give more insight on why it crashes. I'd assume they would be in the armorsmith appdata folder, but I can't check it.
 

MoeSizzlac

Well-Known Member
Well, I'm running it on my laptop and it's not a gaming laptop. I would assume it only has the onboard GPU. I tried option B twice to no avail. I guess its just too comlicated. I just don't understand why it worked like a week ago and wont load now...

So here's a few other choices to think about.
1) find the shortcut to armorsmith on your desktop. Right click it and select Properties at the bottom.
Go to compatibility tab and select run this program mode for and select "Windows 7" or "Vista" try all of them.

I would also select the "run as admin" just in case at the bottom. Select OK and then double click the .exe and report results.

1594388288400.png


2) See if you can get a slightly older version of the app from the place you bought it (e-mail the helpdesk). Clearly there is a bug in this system that isn't jiving with Windows 10.
 

marinesniper

Active Member
thanks moe i have windows 10 and was having the same or close to same issues i would try to set my guys messurements up and it would freeze up. tryed what you said and i am waiting to see what the help desk gives me as far as what to do to fix it.

thanks
 

MoeSizzlac

Well-Known Member
Do you have another machine at home with windows 7 or something? I'm curious if this problem replicates on that machine.
 

FalseShepherd

Member
I have tried all of the above to no success. I only have windows 10 at home unfortunately. Honestly though this is the first issue I have had with it. I think I'm going to try loading it on my desktop (with a bigger and better gpu) and seeing if I can remove some of the parts I have already made of something - make the file not so hard to open. Then save that one back on my laptop.

The only reason it's on my laptop in the first place is bc I work on it alot when things are slow at work.
 

FalseShepherd

Member
Apparently my desktop cant open the file either... I think the file is just corrupted or something. My desktop is running an NVIDIA 1070 that should be able to handle this... Also, Armored Garage hasn't gotten back to me about my issue. I will update this thread if I figure anything out or gain any more information. Otherwise, I will let it die.

Thanks for trying folks! I gotta go do some scaling and sizing now...
 
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