ImaGonnaGetYou
Well-Known Member
Keep your eyes on the text:
If you have Xbox LIVE, you may know that back in April, there was a Halo 3 Legendary Maps Play and Win sweepstakes. You just download the Gamerpicture, and play on the new maps, and you were entered to win a ton of different prizes.
I received a letter on June 27 that I had won a 4th place prize of 2000 Microsoft points. I redeemed them on Xbox.com, and quickly turned on my Xbox 360. I went straight to the Marketplace, and downloaded the Mass Effect DLC I wanted (
).
I just found out today that 1600 Microsoft points were missing. I had spent 400 points on the above content, but hadn't spent the last $20 in points on anything else. I called up customer support, and...
THEY HAD NO RECORDS OF THE REDEEM OF THE POINTS.
I still have the Mass Effect content, but the remainder of the points are gone. According to the customer support, I need atleast one of the used codes to see if I was not trying to get free points. Sad thing is, I thought I didn't need the points, and threw away the letter. I went to look in the trash (Hey, it's $20!), only to be told that the garbage had been taken out by the dump truck yesterday...
The only evidence I have left to proove I had those points is that I have spent more Microsoft points than I have redeemed on the account, which I doubt any support representative is willing to do the math for.
I is so sad nao.
If you have Xbox LIVE, you may know that back in April, there was a Halo 3 Legendary Maps Play and Win sweepstakes. You just download the Gamerpicture, and play on the new maps, and you were entered to win a ton of different prizes.
I received a letter on June 27 that I had won a 4th place prize of 2000 Microsoft points. I redeemed them on Xbox.com, and quickly turned on my Xbox 360. I went straight to the Marketplace, and downloaded the Mass Effect DLC I wanted (
).I just found out today that 1600 Microsoft points were missing. I had spent 400 points on the above content, but hadn't spent the last $20 in points on anything else. I called up customer support, and...
THEY HAD NO RECORDS OF THE REDEEM OF THE POINTS.
I still have the Mass Effect content, but the remainder of the points are gone. According to the customer support, I need atleast one of the used codes to see if I was not trying to get free points. Sad thing is, I thought I didn't need the points, and threw away the letter. I went to look in the trash (Hey, it's $20!), only to be told that the garbage had been taken out by the dump truck yesterday...
The only evidence I have left to proove I had those points is that I have spent more Microsoft points than I have redeemed on the account, which I doubt any support representative is willing to do the math for.
I is so sad nao.
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