It's very much a ME FIRST, I DIDN'T GET TO DO SOMETHING SO THIS IS POOP.
Or they expect to be a 10000% flawless experience. Like the organizers are human (at least I think so, any Borgs plz speak up) and stuff breaks or apps or games will glitch on you when you least expect it. Like you want it to go as smoothly as possible but hiccups will happen. While Inhave never run a con, I have volunteered at several and worked at a haunted attraction. Stuff happens.
Any hiccups that are addressable will hopefully be addressed and anything that is just bellyaching...well...to quote a wise man, "We had sticks! Two sticks, and a rock for the whole platoon—and we had to share the rock!"