Well, at this point I've managed to fill in the T6 application in its entirety, in accordance with the instructions the LTB provided for filling in out on their website (where I downloaded the application).
This is how I described the situation to the LTB (Part 1 of the application just included my personal info; name, address, etc.):
PART 2: REASON FOR YOUR APPLICATION
I am applying because the landlord has not repaired or maintained the rental unit or the residential complex, or has not complied with health, safety, housing or maintenance standards.
Describe the problem, the date it began and whether it is ongoing:
On 08/19/09 I came home to find my fridge not working. I immediately called property management, who said they would call in a repair guy to look at it. That didn't happen until 08/21/09. He determined the compressor was shot, and would've ordered a replacement part, but found the model # and manufacturer's info weren't on the fridge. He said he would contact property management and let them know. Over the next five days, I had to continually call them for updates (not once did they call me to let me know what was going on; I was always the one to have to initiate contact). First, they thought they had an extra fridge on hand, but didn't. Then, they had to procure another one, then they had a problem trying to find someone to bring it over*. During this time, I had to stay over at my girlfriend's place just so I could eat daily, as I had no food at home nor the means to store it properly should I have bought more. Personally, my opinion is that property management was negligent in their responsibility to resolve this issue in a timely and efficient manner, and was not udnerstanding of the seriousness of the situation. As such, this was a gross inconvenience.
* The fridge was finally delivered on 08/27/09.
PART 3: REMEDIES
Shade the appropriate box to indicate which of the following orders you want the Board to make. Note: If the Board decides in your favour, it may decide to make a different order than what you choose below.
|X| 1. Order that the landlord must pay me a rent abatement of $XXX.XX. My current rent is $XXX.XX per |X| Month.
Explain how you determined the amount you are asking for:
I divided the rent amount ($XXX.XX) by 31 (days in August), which came to $XX.XX/day. I then multiplied that by 8 (days without a working fridge), which gave me the total of $XXX.XX, roughly a week's worth in rent (if dividing $XXX.XX by 4 weeks).
PART 3: REMEDIES (CONT'D)
If your property was damaged, destroyed or disposed of because of the landlord's failure to repair or maintain the rental unit or the complex, you can also ask the Board to remedy 2 in the order.
2. Order that the landlord must pay me compensation of $XXX.XX for my repair or replacement costs.
Describe how your property was damaged, destroyed or disposed of and explain how you determined the amount you are asking for:
Due to the faulty fridge unit, all of the food I had (which had been purchased just prior to this incident) spoiled. As such, it all had to be thrown out. The total cost of food was closer to $XXX.XX (that's how much I typically spend when grocery shopping), but as I can't recall the exact amount, thought it best to round down to the closest hundred.
And there you have it. I stated things very matter-of-fact, with no personal feelings evident therein. I think that puts it all in a fair perspective, and demonstrates how poorly property management handled this. Now I just have to take this down to the nearest LTB regional office and submit it (there's a $45.00 fee for applying, but I'm more than happy to pay it).
Like I said before here, I had a drafted my own "Reimbursement Agreement" (which the gf read, and thought I'd written it very proper) to be signed by both myself and the property manager, but as they now seem to be avoiding my calls after the fact, I'll simply have to take it to the next level.